Shipping

At Dolore, we work to process and ship every order as quickly and carefully as possible. Below is everything you need to know about how shipping works.

Order Processing

All orders are processed within 1–3 business days after payment is confirmed.

Please note:

• Orders are not processed on weekends or public holidays

• During high-volume periods or product drops, processing times may be slightly longer

Once your order has been processed, you will receive a confirmation email with tracking details.

Shipping Times

Estimated delivery times vary by location:

• Local delivery: 2–5 business days

• International delivery: 7–14 business days

Delivery times are estimates and may vary due to customs, carrier delays, or external factors beyond our control.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

Any customs duties, taxes, or import fees (for international orders) are the responsibility of the customer.

Tracking Your Order

Once your order ships, you’ll receive a tracking number via email.
Tracking updates may take up to 24 hours to appear after shipment.

Incorrect Address

Please ensure your shipping address is correct before completing your order.

Dolore is not responsible for:

• Delays caused by incorrect or incomplete addresses

• Orders delivered to the wrong address due to customer error

If an order is returned to us due to an incorrect address, additional shipping fees may apply to reship your order.

Lost or Delayed Packages

If your package is delayed or appears lost, contact us at:

info@doloreinc.com

We’ll assist you in locating the shipment with the carrier. While we’ll do our best to help, Dolore is not responsible for carrier delays once the package has been handed over for delivery.

Damaged Packages

If your order arrives damaged:

• Contact us within 48 hours of delivery

• Include your order number and clear photos of the damage

We’ll review the issue and work with you on a resolution.

Questions?

If you have any shipping-related questions, reach out to us at:
info@doloreinc.com